{"id":338,"date":"2025-06-22T14:05:22","date_gmt":"2025-06-22T14:05:22","guid":{"rendered":"https:\/\/beekeepingexperience.uk\/?page_id=338"},"modified":"2025-07-13T12:19:44","modified_gmt":"2025-07-13T12:19:44","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/beekeepingexperience.uk\/?page_id=338","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<p>Please read the following carefully before making a booking. By booking a session, you agree to the terms and conditions outlined below.<\/p>\n\n\n\n<p><br><strong>General Information<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>No Experience Required\n<ul class=\"wp-block-list\">\n<li>Our sessions are designed for beginners and assume no prior knowledge of bees or beekeeping.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Minimum Participants\n<ul class=\"wp-block-list\">\n<li>A minimum of two participants is required for sessions to proceed. If fewer than two are booked, we may rearrange or postpone the session.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Age and Supervision\n<ul class=\"wp-block-list\">\n<li>Children aged 5\u201317 years are welcome but must be accompanied by a paying adult parent, guardian, or responsible adult.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Arrival and Latecomers\n<ul class=\"wp-block-list\">\n<li>Please arrive 10\u201315 minutes early. Latecomers may not be permitted to join the session and will not receive a refund, as sessions must start on time.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>Health, Safety &amp; Participation<\/strong><\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Risk Acknowledgement\n<ul class=\"wp-block-list\">\n<li>Beekeeping involves physical activity and interaction with live bees. There is always a risk of bee stings or allergic reactions, even with safety equipment provided.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Allergy and Medical Disclosure\n<ul class=\"wp-block-list\">\n<li>You must disclose any known allergies at registration. If you have a bee sting allergy, you must carry an appropriate emergency treatment (e.g. EpiPen) and inform us during registration.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Physical Fitness\n<ul class=\"wp-block-list\">\n<li>By booking, you confirm you are physically fit for the session and have not been medically advised against such activity.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Safety Compliance\n<ul class=\"wp-block-list\">\n<li>You must follow all safety instructions given by Staincross Apiaries staff at all times. Failure to comply may result in removal from the session without refund.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Respectful Behaviour\n<ul class=\"wp-block-list\">\n<li>All participants must treat staff, other guests, bees, and hives with respect. Disruptive or unsafe behaviour may result in your removal from the session.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Right to Cancel Mid-Session\n<ul class=\"wp-block-list\">\n<li>The organisers reserve the right to halt or stop a session at any point if health or safety is compromised.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Protective Clothing\n<ul class=\"wp-block-list\">\n<li>Protective beekeeping suits are provided, but you must wear suitable clothing (e.g. long sleeves, wellies). Improper attire may prevent participation.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Emergency Contact\n<ul class=\"wp-block-list\">\n<li>You must provide a valid emergency contact and confirm you have obtained their consent to share their information in case of an emergency.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Registration Form\n<ul class=\"wp-block-list\">\n<li>All participants must complete a registration form at the beginning of the session.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>Cancellations, Refunds &amp; Weather<\/strong><\/p>\n\n\n\n<ol start=\"14\" class=\"wp-block-list\">\n<li>Weather Conditions\n<ul class=\"wp-block-list\">\n<li>The British weather can be unpredictable. Sessions may be cancelled or postponed due to poor weather. We\u2019ll provide as much notice as possible.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Right to Amend or Cancel\n<ul class=\"wp-block-list\">\n<li>We reserve the right to change, amend, or cancel a session at any time without notice, including for reasons related to weather, bee health, or safety.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Refund Policy\n<ul class=\"wp-block-list\">\n<li>We understand that plans can change, and we\u2019ll always do our best to accommodate.\n<ul class=\"wp-block-list\">\n<li><strong>Refunds are at the discretion<\/strong> of the staff.<\/li>\n\n\n\n<li>More than 30 days&#8217; notice: You\u2019re welcome to reschedule or receive a full refund.*<\/li>\n\n\n\n<li>10 to 30 days\u2019 notice: You can request a 50% refund*, or we may be able to reschedule your booking at our discretion.<\/li>\n\n\n\n<li>Less than 10 days\u2019 notice: Unfortunately, we\u2019re unable to offer refunds at this stage, but we may be able to reschedule with a small surcharge &#8211; just get in touch and we\u2019ll see what we can do.<\/li>\n\n\n\n<li>No-shows: If you don\u2019t attend on the day, your place is forfeit and no refund can be given.<\/li>\n\n\n\n<li>*Refunds apply to the experience cost only and exclude third-party fees or gift voucher purchases.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Liability\n<ul class=\"wp-block-list\">\n<li>Staincross Apiaries and its connected persons accept no liability for any loss, injury, or damage to personal property unless caused by proven negligence.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Additional Costs\n<ul class=\"wp-block-list\">\n<li>We are not responsible for costs incurred from changes or cancellations, including travel or accommodation expenses.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>Booking &amp; Vouchers<\/strong><\/p>\n\n\n\n<ol start=\"19\" class=\"wp-block-list\">\n<li>Booking Platform\n<ul class=\"wp-block-list\">\n<li>All bookings must be made through TicketSource. Alternatively, you may use a valid pre-purchased voucher from our website when booking on TicketSource.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Gift Vouchers\n<ul class=\"wp-block-list\">\n<li>Vouchers are non-refundable but can be used to reschedule within their validity period. Please enter your voucher code during booking.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p><strong>Photography &amp; Data<\/strong><\/p>\n\n\n\n<ol start=\"21\" class=\"wp-block-list\">\n<li>Photographs\n<ul class=\"wp-block-list\">\n<li>We will take photos during sessions to send too you post-experience. Some of these may be used on our website and social media. If you prefer not to be photographed, please let us know on arrival.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Data Protection<\/strong>\n<ul class=\"wp-block-list\">\n<li>All personal information is stored and handled in accordance with GDPR and our privacy policy, available upon request or on our website.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n\n<p>By booking a session, you confirm that all provided information is accurate and that you agree to these terms and conditions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span class=\"more-button\"><a href=\"https:\/\/beekeepingexperience.uk\/?page_id=338\" class=\"more-link\">Find out more<span class=\"screen-reader-text\">Terms and Conditions<\/span><i class=\"fa fa-angle-right\" aria-hidden=\"true\"><\/i><\/a><\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-338","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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